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Both the market and the distributive channel are often more crucial than the
product. Products are within the business as the accountants define it. They are
within its legal boundaries. Economically the other two areas are as much part
of business.”
- Peter Drucker, Managing for Results.
According to Peter Drucker product actually does not exist at all, economically
speaking, except within a market, bought by a customer for an end-use, and
brought to him through a distributive channel. Markets as well as distributive
channel do exist, however, independently of any one product. They are primary,
the product is secondary.
Product management is a sub – section of a management. But market and
distributive channel exists outside of management control. They are the most
crucial and along with that most difficult part of business to understand and
dominate.
A
product needs to find its niche market. And to reach this niche market, it needs
a niche distributive channel. The whole supply chain should be friction free for
smooth functioning of product profitability. According to Nirmalya Kumar,
marketing consultant, brand owner of yesterday world are still thinking
themselves an emperor. But in reality they are barely standing in nude.
Distributive channels, wal-Mart, Tesco, Aldi etc, has found their place in the
sun.
Market logic is very simple. These retailers use to act as a link between
customer and the product manufacturer. But sooner than never, this distributive
channel recognized their power. They are lot efficient than the product brand
owner. They know their customer much better than brand owners. So they can mould
their strategy in a very swift speed.
Apart from that manufacturer use to made their product for in east in China,
Indonesia etc. This global supply chain has shown a remarkable efficiency in
last decade of 20th century. All the best brands on 20th
century use to get their product manufacturer in low labour countries. Now
distributive channel want to replace brand owner to dominate the supply chain.
According to data from market, 80-90% of American consumers buy from Wal-Mart,
target etc. 50% of all sale of brand number one and two are recorded by these
biggies channels.
These biggies have now started copying these manufacturer products. Given the
advantage of 10-15% saving in advertising, 5% in sales force and 5% in R&D,
these distributive channels are cutting the brand owner throat by reducing the
prices at rock bottom. Wal-Mart knows how to discount lowest and still be
profitable to thwart any competition. Marketers at these distributive channels
know very well that brands are passé. Only customer experience and access to the
product matters, as Jagdish Seth’s 4 A’s defines.
Products brand owners need to understand the fact.
It is market and distributive channels century. And they must learn to live
with the tigers
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