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A top executive called up me late in the
night. He was still awake at 3 o’clock. He told me that he has not
been sleeping for last 3 nights. Problem at his working place is
working it effect on his marital life with wife. Although problem in
professional life was manageable to some extent. But the bottom line
was heading towards south. He was always busy in solving problems to
the extent of guilty of ignoring the happening in market. He wanted
help in solving problem.
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What could be the solution of his
problem? Is there a permanent solution to any business
situation? Chemistry of business is a fast changing genes very
different from human being. There could not be any fix solution
leave alone a permanent to any problem. Problems in business are
bound to raise their heads sooner or later. Would you like to
keep solving the problem at the cost of growth?
My observation and suggestion is, if
your time is getting messed up more than 30% in day to day
problem of your business, there may be a very serious problem at
hand. It is the clear sign that either you need a person to
solve these problems and get the house in line or you are
heading straight into the dead wall. It is just matter of time;
you will end up at the street which will go nowhere. |
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All the top executives are guilty of
this trait. We all are taught that solving problem is most
important as old saying goes. If you are not a part of solution,
you are part of problem. But let me explain no organization has
survived and moved on to become leader just by solving problem.
Take example of Digital, Compaq, and
Amdahl etc. They all got problem, they solved it but in the
process loose there focus on the innovation. As Peter Drucker
said, “The market is a harsh who will dismiss even the most
faithful servant without a penny of severance pay”. All these
one time king of industry went in to spirals of problems and
lost the ground to others at other players. Compaq ate up DEC
and HP ate up Compaq. Now HP is facing the same dilemma.
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If we see the market
and the market leaders. It is very clear that growth can solve a
hell lot of problems itself. In fact in a growing company problems
just do not arrive at all. But you can’t grow all the time that is
law of market. |
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But you have to innovate in your
business insight to see new market to jump in before your old one
kill you under its own falling weight. Only opportunity not the
problem can solve the problem permanently. It is the death time of
any organization when its innovation engine dries up. If they can’t
see any new market and opportunity. They will get killed in this
race where any product life is getting shorter day by day.
Digital and Compaq became leaders in
their respective segment by exploiting the opportunity. And
innovating new offering to customer. And when they became leaders,
vanity killed their innovative minds and in the process they got
terminated by others.
So solve your problems but relax and do
not loose you sight on opportunities. As old adage goes, our
productivity is directly related with our ability to relax.
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